{"id":34853,"date":"2025-01-27T16:21:32","date_gmt":"2025-01-27T15:21:32","guid":{"rendered":"https:\/\/dekra-automotive-solutions.fr\/privacy-policy\/"},"modified":"2025-09-24T09:41:53","modified_gmt":"2025-09-24T07:41:53","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/dekra-automotive-solutions.fr\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;About&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; width_tablet=&#8221;90%&#8221; width_phone=&#8221;90%&#8221; width_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;|0px||||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text ul_type=&#8221;square&#8221; module_class=&#8221;ml-xav&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; link_font=&#8221;||||on||||&#8221; header_3_font_size=&#8221;24px&#8221; hover_enabled=&#8221;0&#8243; header_3_font_size_tablet=&#8221;24px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1><strong>General Personal Data Protection Policy of DEKRA AUTOMOTIVE<\/strong><\/h1>\n<p><em>v0. Issued on December 20, 2021 \u2013 updated on January 20, 2025 <\/em><\/p>\n<p><em>It is first specified that, for the purposes of this document, DEKRA AUTOMOTIVE refers to t<strong>he company DEKRA AUTOMOTIVE<\/strong>, a simplified joint-stock company with share capital of \u20ac13,050,202.75, whose registered office is located at Immeuble la Boursidi\u00e8re \u2013 Porte H \u2013 rue de la Boursidi\u00e8re \u2013 92350 Le Plessis-Robinson, and i<strong>ts subsidiaries<\/strong> held directly or indirectly within the meaning of Articles 233-1 and 233-3 of the French Commercial Code.<\/em><\/p>\n<p><strong><em>DEKRA AUTOMOTIVE is firmly committed to a privacy policy aimed at protecting the personal data processed in the course of its businesses and activities. To share this policy with the various stakeholders, DEKRA AUTOMOTIVE has defined this General Data Protection Policy so that any natural person\u2014employee or not\u2014using or not using DEKRA AUTOMOTIVE\u2019s expertise in the context of service provision can, at any time and with full transparency, learn about the commitments made and the practices applied by DEKRA AUTOMOTIVE to the personal data entrusted to it. <\/em><\/strong><\/p>\n<ol>\n<li><strong>Preliminary general and principled commitment:<\/strong><\/li>\n<\/ol>\n<p>DEKRA AUTOMOTIVE undertakes to process all data collected in compliance with the texts applicable to data protection (French Law No. 78-17 of January 6, 1978 as amended, and Regulation (EU) 2016\/679 of April 27, 2016 on data protection, hereinafter together referred to as the \u201cRegulation\u201d).<\/p>\n<p>This general data protection policy is addressed to:<\/p>\n<ul>\n<li>Beneficiaries of DEKRA AUTOMOTIVE\u2019s services,<\/li>\n<li>Professionals, partners of DEKRA AUTOMOTIVE,<\/li>\n<li>Natural-person customers or prospects of DEKRA AUTOMOTIVE,<\/li>\n<li>Employees of DEKRA AUTOMOTIVE,<\/li>\n<li>Candidates wishing to join DEKRA AUTOMOTIVE,<\/li>\n<li>Internet users browsing the DEKRA AUTOMOTIVE website.<\/li>\n<\/ul>\n<ol>\n<li><strong>For purposes of understanding the provisions of this general policy, DEKRA AUTOMOTIVE wishes to clarify the following definitions:<\/strong><\/li>\n<\/ol>\n<ul>\n<li>A <strong>personal data processing operation<\/strong> is an operation or a set of structured operations performed on personal data (collection, structuring, storage, modification, disclosure, etc.).<\/li>\n<li><strong>Personal data<\/strong> is information that identifies a human being (natural person), directly (e.g., name\/first name) or indirectly (e.g., telephone number, contract number, username).<\/li>\n<li>The <strong>data subject<\/strong> is the person who can be identified by the data used in the context of personal data processing.<\/li>\n<li>The <strong>data controller<\/strong> is the entity that decides how the processing of personal data will be implemented, in particular by determining the purposes for which the data will be used and the tools that will be used to process them.<\/li>\n<li>The <strong>processor<\/strong> is the entity that carries out operations on the data on behalf of the controller; it signs a contract with the controller who entrusts it with certain tasks and ensures that it has the technical and organizational safeguards enabling it to process the personal data entrusted to it in accordance with the Regulation.<\/li>\n<li>The <strong>recipient <\/strong>is the entity that is lawfully authorized to receive disclosure of personal data.<\/li>\n<\/ul>\n<ol>\n<li><strong>What are DEKRA AUTOMOTIVE\u2019s commitments as data controller?<\/strong><\/li>\n<\/ol>\n<p>DEKRA AUTOMOTIVE is the controller for the processing carried out in the context of its businesses and, in this capacity, makes the following commitments:<\/p>\n<ul>\n<li>Personal data are processed lawfully, fairly, and transparently.<\/li>\n<li>Personal data are used solely for explicit, legitimate, and specified purposes related to its various businesses, as stated at each point of collection of said data and in accordance with Article 29 of the European Regulation.<\/li>\n<li>In application of the principle of data minimization, only those personal data that are strictly necessary are collected and processed: DEKRA AUTOMOTIVE thus applies the concept of <strong><em>privacy by default<\/em><\/strong>, which protects data subjects from any excessive collection of data.<\/li>\n<li>Personal data are stored in an appropriate and relevant manner and are limited to the period necessary in view of the purposes for which they are processed, taking into account the nature of the operations and statutory requirements (i.e., legal limitation periods).<\/li>\n<li>We do not disclose or transfer personal data to third parties, but only to authorized recipients strictly within the scope of the purposes defined in advance and communicated at the time of collection.<\/li>\n<li>We entrust personal data to processors selected on the basis of appropriate technical and organizational guarantees, in order to ensure the protection of the data entrusted to them under the instructions of DEKRA AUTOMOTIVE.<\/li>\n<li>Data subjects are informed beforehand and on a regular basis, in a clear and transparent manner, in particular about the purpose of the use of their data, whether responses in forms are optional or mandatory, the rights they have in terms of data protection and the practical ways to exercise those rights, and the recipients.<\/li>\n<li>Whenever required by the Regulation, the explicit, informed, active, and unambiguous consent of the data subject is obtained for the processing of their personal data.<\/li>\n<li>Appropriate security measures\u2014logical, technical, organizational, and legal\u2014have been defined on the basis of a risk analysis of the different families of personal data processing concerned and are implemented by DEKRA AUTOMOTIVE, its support services, and its contractually engaged processors to ensure the protection of personal data.<\/li>\n<li>Whenever the risks presented by a processing operation so require, DEKRA AUTOMOTIVE carries out a data protection impact assessment (DPIA) to adopt measures appropriate to those risks.<\/li>\n<li>DEKRA AUTOMOTIVE and its processors are committed to designing tools and systems that comply as far as possible with the Regulation and with the protection of individuals\u2019 privacy, embedding compliance at the design and development stage (privacy by design).<\/li>\n<li>DEKRA AUTOMOTIVE and its processors are committed to monitoring any possible and exceptional data breach and to taking all protective and remedial measures following a breach, informing the CNIL and, where applicable, the data subjects within the required time frames.<\/li>\n<\/ul>\n<p>At DEKRA AUTOMOTIVE, all employees and contributors are made aware\u2014or are in the process of being made aware\u2014of the principles of data protection as set out in the Regulation, through regular training tailored to their activity and responsibilities.<\/p>\n<p>Employees have access only to the information necessary for their activity. Sensitive data are subject to specific authorizations and controls. <\/p>\n<ol>\n<li><strong>Is there a Data Protection Officer (DPO)? What are their functions and contact details?<\/strong><\/li>\n<\/ol>\n<p>DEKRA AUTOMOTIVE has appointed a Data Protection Officer to ensure compliance with the Regulation and with the rules described in this General Data Protection Policy.<\/p>\n<p>Data Protection Liaison Officers are, in principle, designated within the subsidiaries. DPOs may also be appointed in certain subsidiaries in accordance with the risk analysis carried out. <\/p>\n<p>The Data Protection Officer, where appointed, is notably responsible for:<\/p>\n<ul>\n<li>Establishing and updating a register of personal data processing operations implemented within the company and within each legal entity making up the group in France,<\/li>\n<li>Ensuring that practices comply with the Regulation and its developments,<\/li>\n<li>Raising awareness among all DEKRA AUTOMOTIVE teams about the requirements and best practices in personal data protection,<\/li>\n<li>Ensuring the effective exercise of data subjects\u2019 rights.<\/li>\n<\/ul>\n<p>The Data Protection Officer can be contacted at:<\/p>\n<p> By email: <em><a href=\"mailto:gdpr.southwesteurope@dekra.com\">gdpr.southwesteurope@dekra.com<\/a><\/em><\/p>\n<p> By post: <\/p>\n<p><strong>Data Protection Officer SWE \u2013 DEKRA AUTOMOTIVE <\/strong><\/p>\n<p>Centre d\u2019affaires La Boursidi\u00e8re * Porte H * Rue de La Boursidi\u00e8re<\/p>\n<p>92350 Le Plessis Robinson<\/p>\n<ol>\n<li><strong>For what purposes are the data you entrust to us used?<\/strong><\/li>\n<\/ol>\n<p>DEKRA AUTOMOTIVE uses personal data for the following main purposes:<\/p>\n<ul>\n<li>Managing its client portfolio and prospect databases,<\/li>\n<li>Providing services of any kind,<\/li>\n<li>Providing online services to professionals (B2B) and to individuals (B2C) via the website, via services accessible from the websites of its providers, or within the framework of mobile applications,  <\/li>\n<li>Managing human resources and recruitment,<\/li>\n<li>Managing external professional contacts, including informing professionals and the general public,<\/li>\n<li>Statistical analysis of its activities,<\/li>\n<li>Commercial prospecting of professionals and other natural persons, subject to their consent.<\/li>\n<\/ul>\n<p>The above processing is necessary for the performance of a contract concluded between a data subject and DEKRA AUTOMOTIVE, or to pursue a legitimate interest such as compliance with a legal obligation or providing information to professional contacts about DEKRA AUTOMOTIVE\u2019s activities, or, in certain cases, is based on the data subject\u2019s explicit consent.<\/p>\n<ol>\n<li><strong>Who are the recipients of the data you entrust to us?<\/strong><\/li>\n<\/ol>\n<p>DEKRA AUTOMOTIVE discloses personal data only to authorized and specified recipients, in accordance with the provisions of the applicable regulation.<\/p>\n<p>On a case-by-case basis for the processing described in the section \u201cUse of data\u201d above, DEKRA AUTOMOTIVE determines the recipients of the data according to their roles and authorization to receive the data, in compliance with the defined purposes. Applying the principle of minimization, and to the fullest extent possible, only those persons for whom a \u201cneed to know\u201d has been established have access to the data. <\/p>\n<p>Vehicle inspection networks undertake not to disclose an inspection result to any person or body other than the central technical body, customs officers, officers responsible for the monitoring of competition, consumer affairs and fraud control, prefecture officers at departmental or regional level, officers of the administration responsible for monitoring inspection facilities, any organization designated for this purpose by the Minister for Transport, police or gendarmerie forces, the court-appointed expert in a case concerning a vehicle, the owner of the vehicle at the time of inspection, and the person presenting the vehicle for inspection. <\/p>\n<ol>\n<li><strong>How long do we keep the data you entrust to us?<\/strong><\/li>\n<\/ol>\n<p>DEKRA AUTOMOTIVE processes personal data for a limited period consistent with the established purpose.<\/p>\n<p>DEKRA AUTOMOTIVE has defined specific rules regarding the retention period of personal data of data subjects, in order to limit retention to a strictly necessary duration.<\/p>\n<p>At the end of the period thus set, and depending on the case, personal data are subject, in compliance with the applicable Regulation, to one of the following measures:<\/p>\n<ul>\n<li>Deletion,<\/li>\n<li>Irreversible anonymization,<\/li>\n<li>Archiving.<\/li>\n<\/ul>\n<ol>\n<li><strong>What security measures do we implement to protect the data you entrust to us?<\/strong>  <\/li>\n<\/ol>\n<p>Data security concerns the measures taken to protect data against:<\/p>\n<ul>\n<li>Destruction, loss, alteration, unauthorized disclosure of personal data transmitted, stored or otherwise processed, and unauthorized access to such data, whether accidental or unlawful.<\/li>\n<\/ul>\n<p>To guarantee the security of personal data, DEKRA AUTOMOTIVE and its processors implement appropriate technical and organizational measures, taking into account the state of the art, costs, and the nature, scope, context, and purposes of the processing, in order to ensure a level of security appropriate to the risks.<\/p>\n<p>A Group Information Systems Security Policy (PGSSI) suited to the nature of the data processed is implemented and applies to all entities of the DEKRA group.<\/p>\n<p>In particular, and whenever necessary, the following measures have been taken:<\/p>\n<ul>\n<li>Pseudonymization and encryption of personal data;<\/li>\n<li>Deployment of means to ensure the ongoing confidentiality, integrity, availability, and resilience of systems and processing;<\/li>\n<li>Deployment of means to restore the availability of and access to personal data within appropriate timeframes in the event of a physical or technical incident;<\/li>\n<li>Implementation of a procedure to regularly test, analyze, and evaluate the effectiveness of technical and organizational measures for ensuring the security of processing.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Thus, DEKRA AUTOMOTIVE and its processors have put in place suitable mechanisms that comply with best practices and mandatory standards to guarantee the protection of your personal data.<\/p>\n<p>Websites and all mobile applications offered by DEKRA AUTOMOTIVE are secured, in particular for websites by a \u201csecure hypertext transfer protocol\u201d whenever necessary.<\/p>\n<p>The pages on which your personal data are collected are subject to additional enhanced security measures.<\/p>\n<ol>\n<li><strong>Your rights over the data you provide to us.<\/strong><\/li>\n<\/ol>\n<p><strong> <\/strong> Each data subject has the following rights:<\/p>\n<ul>\n<li><strong>Right of access<\/strong>: you can ask DEKRA AUTOMOTIVE whether it holds information about you and <em>request the list of data<\/em> be disclosed to you,<\/li>\n<li><strong>Right to rectification<\/strong>: you can <em>request the rectification of inaccurate information <\/em>about you. The right to rectification complements the right of access, <\/li>\n<li><strong>Right to erasure<\/strong> (<em>right to be forgotten<\/em>): you can request the erasure of information about you, on a ground provided by the Regulation,<\/li>\n<li><strong>Right to restriction of processing<\/strong>: you can obtain r<em>estriction of processing<\/em> of your data, on a ground provided by the Regulation,<\/li>\n<li><strong>Right to data portability<\/strong>: you can request to <em>receive the data you have provided to DEKRA AUTOMOTIVE<\/em>, or request that DEKRA AUTOMOTIVE transmit them to another controller, on a ground provided by the Regulation,<\/li>\n<li><strong>Right to define post-mortem directives<\/strong> regarding the fate of your data after your death.<\/li>\n<\/ul>\n<p>The data subject may also object, on legitimate grounds, to the data concerning them being processed, disseminated, transmitted, stored, or hosted.<\/p>\n<p>For more information on the meaning of these rights, the CNIL has created a dedicated section to help understand your rights: <a href=\"https:\/\/www.cnil.fr\/fr\/comprendre-vos-droits\">https:\/\/www.cnil.fr\/fr\/comprendre-vos-droits<\/a>.<\/p>\n<p>To exercise these rights, the data subject can contact DEKRA AUTOMOTIVE\u2019s Data Protection Officer:<\/p>\n<p> &#8211; By email : <a href=\"mailto:gdpr.southwesteurope@dekra.com\"><em>gdpr.southwesteurope@dekra.com<\/em><\/a> <\/p>\n<p>&#8211; By post: <strong>D\u00e9l\u00e9gu\u00e9 \u00e0 la Protection des Donn\u00e9es SWE<\/strong> <strong>DEKRA AUTOMOTIVE <\/strong>   <\/p>\n<p>Centre d\u2019affaires La Boursidi\u00e8re * B\u00e2timent H * Rue de La Boursidi\u00e8re<\/p>\n<p>92350 Le Plessis Robinson, FRANCE<\/p>\n<p>To facilitate procedures and, in particular, to speed up processing times, DEKRA AUTOMOTIVE invites each data subject, when sending a request to exercise rights, to:<\/p>\n<ul>\n<li>Indicate which right(s) they wish to exercise,<\/li>\n<li>Clearly state their first and last name and the contact details at which they wish to receive responses,<\/li>\n<li>Attach a copy of an identity document.<\/li>\n<\/ul>\n<ol>\n<li><strong>We act strictly within the limits of the consent you give us.<\/strong><\/li>\n<\/ol>\n<p>All personal data processing operations are implemented by DEKRA AUTOMOTIVE in compliance with the consent of the data subjects, and in some cases provided for by the Regulation, the data subject\u2019s explicit (express) consent is required.<\/p>\n<p>Whenever the data subject\u2019s explicit consent is required by the Regulation, it is obtained beforehand by DEKRA AUTOMOTIVE, and the data subject may withdraw their consent at any time by contacting the DEKRA AUTOMOTIVE data controller or its DPO.<\/p>\n<ol>\n<li><strong>Your right to lodge a complaint with the CNIL.<\/strong><\/li>\n<\/ol>\n<p>Each data subject has the right to lodge a complaint with a data protection supervisory authority.<\/p>\n<p>In France, this authority is the CNIL, whose contact details are:<\/p>\n<p>Website: <a href=\"https:\/\/www.cnil.fr\/\">https:\/\/www.cnil.fr\/<\/a><\/p>\n<p>Telephone: 01 53 73 22 22<\/p>\n<p>Postal address: <strong>CNIL<\/strong> \u2013 3 Place de Fontenoy \u2013 TSA 80715 \u2013 75334 PARIS CEDEX 07<\/p>\n<ol>\n<li><strong>Are your data transferred outside the European Union?<\/strong><\/li>\n<\/ol>\n<p>As a matter of principle, DEKRA AUTOMOTIVE does not transfer personal data outside the European Union.<\/p>\n<p>When such data transfers outside the EU prove indispensable for the quality of the services sold by DEKRA AUTOMOTIVE, our General Terms and Conditions of Sale state this, as well as the partners to whom such data are transferred and their country of location. <\/p>\n<p>In such cases, DEKRA AUTOMOTIVE undertakes to have the partner sign a non-EU data transfer agreement that complies with the requirements of the Regulation.<\/p>\n<ol>\n<li><strong>What is our Cookie Policy?<\/strong><\/li>\n<\/ol>\n<p>Cookies are data stored on an Internet user\u2019s terminal device and used by a website to send information to the user\u2019s browser, allowing the browser to return information to the originating site (for example, a session identifier, language choice, or a date). You are informed that during your visits to our websites, cookies may be installed on your browser. To learn more about cookies, including how to manage and block them, please consult the \u201cCookies\u201d section of said websites.  <\/p>\n<ol>\n<li><strong>Changes to the personal data protection policy.<\/strong><\/li>\n<\/ol>\n<p>DEKRA AUTOMOTIVE reserves the right to adapt this policy. As such, this data protection policy is subject to change. In the event of changes to the elements mentioned in this policy, DEKRA AUTOMOTIVE will publish the new version on the relevant media and update the \u201clast updated\u201d date shown at the top and bottom of this policy.  <\/p>\n<p><strong>Privacy policy publication date: December 20, 2021<\/strong><\/p>\n<p><strong>Privacy policy last updated: January 20, 2025<\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>General Personal Data Protection Policy of DEKRA AUTOMOTIVE v0. Issued on December 20, 2021 \u2013 updated on January 20, 2025 It is first specified that, for the purposes of this document, DEKRA AUTOMOTIVE refers to the company DEKRA AUTOMOTIVE, a simplified joint-stock company with share capital of \u20ac13,050,202.75, whose registered office is located at Immeuble [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-34853","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Dekra Automotive Solutions<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - 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